Title

Managers' Implicit Assumptions About Personnel

Publication Date

6-25-2008

Abstract

Effective managers recognize both positive and negative changes in employee performance and take appropriate remedial action when required. Managers' assumptions about the rigidity or malleability of personal attributes (e.g., ability and personality) affect their performance of these critical personnel management tasks. To the extent that managers assume that personal attributes are fixed traits that are largely stable over time, they tend to inadequately recognize actual changes in employee performance and are disinclined to coach employees regarding how to improve their performance. However, a growth-mindset intervention can lead managers to relinquish their fixed mindset and subsequently provide more accurate performance appraisals and helpful employee coaching. Implications for performance evaluation procedures and avenues for future research are outlined.

Document Type

Article

Keywords

Implicit theories, assumptions, mindset, performance appraisal, coaching, employee development

Disciplines

Organizational Behavior and Theory

Source

SMU Cox: Management & Organizations (Topic)

Language

English

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