When Is the Root of All Evil Not Money? The Impact of Load on Operational Risk at a Commercial Bank
Operational risk is now among the three most significant types of risks in the financial services industry, and its management is mandated by Basel II regulation. This paper studies how bank operational risk event frequency (or error rate) and severity (p
Operational Risk, Workload, Frequency, Severity, Capital Allocation, Optimal Staffing
Business Administration, Management, and Operations
SMU Cox: IT & Operations Management (Topic)
Xu, Yuqian; Tan, Tom; and Netessine, Serguei, "When Is the Root of All Evil Not Money? The Impact of Load on Operational Risk at a Commercial Bank" (2017). IT & Operations Management Research. 4.