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Submissions from 2023

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Optimal Prototyping on Experimentation Platforms, Sreekumar R. Bhaskaran and Sanjiv Erat

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Allocation of Inventory Risk and Sales Effort in Direct Selling: Theoretical Predictions and Empirical Evidence, Sreekumar R. Bhaskaran, R. Canan Savaskan, and Tom Tan

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Equitable Appointment Scheduling at a Healthcare Clinic: A Data-Driven Markov Chain Approach, Chester Chambers, Maqbool Dada, John H. Semple, and Kayode Williams

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Decentralized Platforms: Governance, Tokenomics, and ICO Design, Rowena Gan, Gerry Tsoukalas, and Serguei Netessine

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Can Improvements to Mobile Internet Service Help Address Digital Inequality and the Homework Gap? An Empirical Analysis, Karthik Babu Nattamai Kannan, Eric M. Overby, and Sridhar Narasimhan

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Learning During School Closures: An Empirical Analysis of the Demand for Digital and Non-Digital Learning Products, Karthik Babu Nattamai Kannan and Wayne Taylor

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The Impact of Online Learning on Digital and Non-Digital Supplemental Learning Products: A Comparative Empirical Analysis, Karthik Babu Nattamai Kannan and Wayne Taylor

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Beyond Cookies: Evidence about Team Environment and Engagement Retention from Girl Scouts Cookie Program, Tom Tan and Bradley R. Staats

Submissions from 2022

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Getting Your Money’s Worth: Capacity Planning Through Admission Control vs. Consumption Control, Sreekumar R. Bhaskaran, Sanjiv Erat, and Rajiv Mukherjee

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Decentralized Platforms: Governance, Tokenomics, and ICO Design, Rowena Gan, Gerry Tsoukalas, and Serguei Netessine

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Financing Platforms With Cryptocurrency: Token Retention, Sales Commission, and ICO Caps, Rowena Gan, Gerry Tsoukalas, and Serguei Netessine

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Analyzing the Impact of Public Buyer-Seller Engagement During Online Auctions, Arvind Tripathi, Young-Jin Lee, and Amit Basu

Submissions from 2021

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How and in What Ways Does Colocation of Services Matter? Empirical Evidence from a Large Healthcare Setting, Vishal Ahuja, Carlos Alvarez, and Bradley R. Staats

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On the Impact of Treatment Restrictions for the Indigent Suffering from a Chronic Disease: The Case of Compassionate Dialysis, Olga Bountali, Sila Cetinkaya, and Vishal Ahuja

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To Infinity and Beyond: Financing Platforms With Uncapped Crypto Tokens, Rowena Gan, Gerry Tsoukalas, and Serguei Netessine

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M-Commerce, Sales Concentration, and Inventory Management, Nitish Jain and Tom Tan

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To What Extent Do Workers’ Preferences Matter?, Zhenzhen Jia, Kejia Hu, Jianqiang Hu, and Vishal Ahuja

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Managing Supply and Demand for the Performing Arts in the Time of COVID, Karthik Kannan, Govinda Dhungana, and Glenn B. Voss

Submissions from 2020

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Enhancing Regulatory Decision-Making for Postmarket Drug Safety, Vishal Ahuja, Carlos Alvarez, John R. Birge, and Chad Syverson

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Channel Changes Choice: An Empirical Study about Omnichannel Demand Sensitivity to Fulfillment Lead Time, Stanley Frederick W.T. Lim, Fei Gao, and Tom Tan

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Slow and Steady, or Fast and Furious? An Empirical Study about Omnichannel Demand Sensitivity to Fulfillment Lead Time, Stanley Lim, Fei Gao, and Tom Tan

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The Impact of Workload on Operational Risk: Evidence from a Commercial Bank, Yuqian Xu, Tom Tan, and Serguei Netessine

Submissions from 2019

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An Operations Approach For Reducing Glycemic Variability: Evidence from a Large Primary Care Setting, Vishal Ahuja, Carlos Alvarez, and Bradley R. Staats

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How Continuity in Service Impacts Process Variability: Evidence from a Primary Care Setting, Vishal Ahuja, Carlos Alvarez, and Bradley R. Staats

Submissions from 2018

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Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians, Vishal Ahuja, Carlos Alvarez, and Bradley R. Staats

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An Approximation Approach for Response Adaptive Clinical Trial Design, Vishal Ahuja and John R. Birge

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Continuity in Gatekeepers: Quantifying the Impact of Care Fragmentation, Vishal Ahuja and Bradley R. Staats

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Heteroscedastic Exponomial Choice, Aydin Alptekinoglu and John H. Semple

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Sequential Product Development and Introduction by Cash-Constrained Start-Ups, Sreekumar R. Bhaskaran, Sinan Erzurumlu, and Karthik Ramachandran

Submissions from 2017

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At Your Service on the Table: Impact of Tabletop Technology on Restaurant Performance, Tom Tan and Serguei Netessine

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Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand Concentration, Tom Tan, Serguei Netessine, and Lorin Hitt

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Inequality in Knowledge Repository Use in Scaling Service Operations, Melissa Valentine, Tom Tan, Bradley R. Staats, and Amy C. Edmondson

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The Impact of Workload on Operational Risk: Evidence from a Commercial Bank, Yuqian Xu, Tom Tan, and Serguei Netessine

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When Is the Root of All Evil Not Money? The Impact of Load on Operational Risk at a Commercial Bank, Yuqian Xu, Tom Tan, and Serguei Netessine

Submissions from 2016

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Quality Management Using Data Analytics: An Application to Pharmaceutical Regulation, Vishal Ahuja, John R. Birge, Chad Syverson, and Elbert S. Huang

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Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment, Tom Tan and Bradley R. Staats

Submissions from 2015

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Overcoming Barriers to Customer Co-Design: The Role of Product Lines, Amit Basu and Sreekumar R. Bhaskaran

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An Analysis of Search and Authentication Strategies for Online Matching Platforms, Amit Basu, Sreekumar R. Bhaskaran, and Rajiv Mukherjee

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Search and Authentication in Online Matching Markets, Rajiv Mukherjee, Amit Basu, and Sreekumar R. Bhaskaran

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When You Work with a Super Man, Will You Also Fly? An Empirical Study of the Impact of Coworkers on Performance, Tom Tan and Serguei Netessine

Submissions from 2014

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Choosing an n-Pack of Substitutable Products, Edward Fox, Laura Norman, and John H. Semple

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When Does the Devil Make Work? An Empirical Study of the Impact of Workload on Worker Productivity, Tom Tan and Serguei Netessine

Submissions from 2013

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The Exponomial Choice Model: A New Alternative for Assortment and Price Optimization, Aydin Alptekinoglu and John H. Semple

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Sequential Innovation by Start-Ups: Balancing Survival and Profitability, Sreekumar R. Bhaskaran, Sinan Erzurumlu, and Karthik Ramachandran

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Implications of Channel Structure and Operational Mode Upon a Manufacturer's Durability Choice, Sreekumar R. Bhaskaran and Stephen Gilbert

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How Long to Squeeze the Creative Juice? An Empirical Study of the Impact of Movie Production Timing on Financial Performance, Tom Tan, J. Eliashberg, and Kartik Hosanagar

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The Implications of Worker Behavior for Staffing Decisions: Empirical Evidence and Best Practices, Tom Tan and Serguei Netessine

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Reducing Internet Auction Fraud, Christopher L. Tucci and Bezalel Gavish

Submissions from 2012

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Response-Adaptive Designs for Clinical Trials: Simultaneous Learning from Multiple Patients, Vishal Ahuja and John R. Birge

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Consumer Mental Accounts and Implications to Selling Base Products and Add-Ons, Sanjiv Erat and Sreekumar R. Bhaskaran

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When You Work with a Superman, Will You Also Fly? An Empirical Study of the Impact of Coworkers on Performance, Tom Tan and Serguei Netessine

Submissions from 2010

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Managing Product Transitions under Technology Uncertainty, Sreekumar R. Bhaskaran, Ankur Goel, and Karthik Ramachandran

Submissions from 2009

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Insurance Claim Operations: The Role of Economic Incentives, Sreekumar R. Bhaskaran and Robert Puelz

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Consumer Mental Accounts & Implications to Selling Base-Products and Addons, Sanjiv Erat and Sreekumar R. Bhaskaran

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Batch Sizing and Scheduling in Serial Multistage Production Systems, Bezalel Gavish

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Warranty Policy Impact on Net Revenues as a Function of Part Replacements and Optional Purchases, Bezalel Gavish

Submissions from 2008

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A Dynamic Inventory Model with the Right of Refusal, Sreekumar R. Bhaskaran, Karthik Ramachandran, and John H. Semple

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Capacity and Flow Assignments in Large Computer Networks, Bezalel Gavish and Irina Neuman

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Routing in a Network with Unreliable Components, Irina Neuman and Bezalel Gavish

Submissions from 2007

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Implications of Channel Structure for Leasing or Selling Durable Goods, Sreekumar R. Bhaskaran and Stephen Gilbert

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Implications of Product Lifecycle and Channel Structure upon Optimal Investment in Durability, Sreekumar R. Bhaskaran and Stephen Gilbert

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Effort, Revenue and Cost Sharing in Collaborative New Product Development, Sreekumar R. Bhaskaran and Vish Krishnan

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Competitive Product Introductions in Technologically Dynamic Environments, Sreekumar R. Bhaskaran and Karthik Ramachandran

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A General Approximation to the Distribution of Count Data with Applications to Inventory Modeling, Edward Fox, Bezalel Gavish, and John H. Semple

Submissions from 2006

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Design of Robust Business-to-Business Electronic Marketplaces with Guaranteed Privacy, Amit Basu and Joakim Kalvenes

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Strategic Implications of Intermediaries Upon Leasing and Selling of Durable Goods, Sreekumar R. Bhaskaran and Stephen Gilbert

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Managing Technology Uncertainty Under Multi-Firm New Product Development, Sreekumar R. Bhaskaran and Vish Krishnan

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Technological Evolution and Launch Timing: An Analysis of the Time-Quality Trade-Off Under Competition, Sreekumar R. Bhaskaran and Karthik Ramachandran

Submissions from 2005

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Selling and Leasing Strategies for Durable Goods with Complementary Products, Sreekumar R. Bhaskaran and Stephen Gilbert

Submissions from 1998

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A Stochastic Convergence Model for Portfolio Selection, Amy Puelz