J.C. Penney's catalog forecasting system is reported and key elements are associated with current research. The system fairs well, utilizing management commitment, extensive user training, and user involvement in design and development of the system.
stocking, decision support system, graphical interface, forecasting, stockout
The files in this collection are protected by copyright law. No commercial reproduction or distribution of these files is permitted without the written permission of Southern Methodist University, Cox Business School. These files may be freely used for educational purposes, provided they are not altered in any way, and Southern Methodist University is cited. For more information, contact firstname.lastname@example.org.