Publication Date

1-1-1997

Abstract

A model is presented for optimizing a service industry both with respect to customer service and profitability in order to choose the optimal product service attributes.

Document Type

Article

Keywords

marketing, operations, conjoint analysis, ski resort, profits, service industry, service capacity

Disciplines

Business

Part of

article

Extent

62 pages

Format

.pdf

Rights

The files in this collection are protected by copyright law. No commercial reproduction or distribution of these files is permitted without the written permission of Southern Methodist University, Cox Business School. These files may be freely used for educational purposes, provided they are not altered in any way, and Southern Methodist University is cited. For more information, contact ncds@smu.edu.

Language

English

Included in

Business Commons

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